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Pine Labs - Refund dalay and fraud

Damini Br filed complaint against Pine Labs on Jan 21, 2022

I had made a payment at zara on **th January. But the bill didn't generate hence they asked me to wait for refund. But the transaction has been successful on my side. Money has been deducted from my upo account. Pinelabs keep denying the fact that the transaction was successful even after showing them the UTR Number of transaction.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Pine Labs

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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