Loading...
Malika Sood filed complaint against Zara on Jan 20, 2021
I had placed an order with ZARA on **th November **** and the amount of Rs.**** was deducted from my account as a pre-authorization payment. Even after numerous calls and complaints I still haven't received my refund.
I have been calling ZARA every day for * month and still, no one has helped me with this issue. Every day you just tell me that we are sorry for the inconvenience and we have escalated the issue to the finance department. It has been * month and still, your finance team could not provide me with * email saying that you have or haven't received the money.
MY BANK HAS CONFIRMED THAT YOU HAVE RECEIVED THE MONEY.
I have bought so many clothes online BUT I HAVE TO SAY THAT ZARA HAS THE WORST CUSTOMER SERVICE AND I WANT TO PUT ALL THIS ON RECORD
JUST ONE EMAIL SAYING WHAT HAS HAPPENED WITH MY TRANSACTION BUT NO YOU GUYS WILL NOT PROVIDE THAT.
PLEASE HELP ME SO THAT I CAN TAKE REFUND BACK
YOU HAVE INANY CASE TORTURED ME FOR * MONTH. STOP TORTURING YOUR CUSTOMERS AND GIVE THE REUND BACK.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had Bought ZARA brand Cordset for my wife. The shop name is Streets Fashion, surat. They have website, instagram and whats marketing. They have stopped replying to message and calls. The product received was fake ...
I bought a ribbed sweater dated **-**-**** for a little money and after using it once or twice it got ruined and was no longer wearable.
The deliver guy picked up wrong product on Jan*st,**** and delivered it back to zara. It was a non-zara product and even after repeated call and chats on customer care I am not getting any response from them.They...
Dear Zara Customer Service, I am writing to bring to your attention an issue I encountered with a recent purchase. On **/**/****, I bought a pair of formal pants from your store, receipt number ******/******. How...
I purchased three items from Zara online, a jacket and two perfumes on *th August, **** in Hyderabad. After a week, I got a notification that apparently the order was cancelled from my end, which is not true. I call...