Irfan Ahmad Patloo filed complaint against Goibibo on Apr 17, 2020
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **th March **** along with a link to which I followed and Cancelled the flight. The Amount Was refunded in full by Indigo Airlines to the agency with Confirmation Email . I Cancelled Via Goibibo.Com as per process as well and It Is showing Refund Under Process from Past ** days. After doing a followup Via tweet, they are replying saying , we will get you back and Some times they say It Will refunded as credit note. I had explained them number of times, saying, It was not Cancelled due to covid reason but becuase of flight change with option given by airlines to accept or cancel at no extra charges and with full refund if cancelled , confimration from airlines.
I need a full refund of amount in my bank account from goibibo , who is turning deaf to my requests. The refund is already processed by Indigo airlines to Goibibo but goibibo is not refunding it in my bank account. Please help in getting my money back
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have booked a Spicejet flight from Chennai to Delhi on Feb **th through Goibibo. I wanted to reschedule the flight to Feb ** but in the Goibibo app it was showing the flight has been cancelled so I called the Goib...
I am writing to request an update on the refund for my flight from Indore to Mumbai scheduled on *th October ****, which was cancelled by the airline. I received an email confirming the cancellation, but it has been...
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executiv...
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help