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Zoomcar India Private Limited - Refund amount is due since 100 days and no customer support

Mandavilli Shankar filed complaint against Zoomcar India Private Limited on Mar 19, 2021

Dear team,

We made two bookings in Zoomcar on **th December and we are still awaiting for refund amount from the zoomcar team. We tried to reach their customer support number
multiple times and all the attempts are in vain. We tried to reach the customer care on email for four times, none of the emails are responded by the zoomcar team.

User id : m.shankarguptha@gmail.com
BOOKING ID : JPS*NF*CY
Date: **-December-****
Paid amount : ****
Cancellation fees : ***
Total refundable amount : ****

BOOKING ID : JPS*NFVTY
Date: **-December-****
Paid amount : ****
Trip charges : ****
Total refundable amount/ security deposit : ****

Total amount to be refunded from Zoomcar : **** Rps
Pending Since and delay days : December ** - **** and delayed by *** days

Kindly process the refund amount.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zoomcar India Private Limited

118

Total Complaints

53

Total Resolved

44.92%

Consumer Satisfaction

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