IRCTC - Refund amount for cancelled Train ticket not done by IRCTC for the delayed train of more than with

DR.SWAROOP KUMAR filed complaint against IRCTC on Dec 28, 2023

Dear voxya,
We booked train tickets on * October ** for journey on * December **.from secunderabad to Tirupathi.
The schedule time was*.** pm.The train got delayed for *hours**min.This was informed to us with *to*hours intervals of *+* delays.We Desided to cancel the tickets & put a mail for cancelation & refund at ****pm.
The status of Refund TDR(Ticket Deposit Receipt)showed successful..
On ** December the refund was rejected,this was informed by mail to us.
In the mail they say it's rejected as per IRCTC refund rules.
But as per the refund fule of ** sub rule * we are eligible for refund.
Hence we prey you to get our refund amount returned along with the losses of finance & hardship and mental agony caused by IRCTC.
Thanking you.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

IRCTC

193

Total Complaints

Total Resolved

45.60%

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