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Debabrata Majumder filed complaint against Lazypay on Mar 12, 2022
I have purchased a product from Flipkart by using Lazypay buy now pay later card on * March****. some reason i was cancelled the order and Flipkart initiated refund and Flipkart confirm that it was completed on * March ****. Accordingly it was credited on my Lazypay account but it is just showing on transaction statement it is still pending for adjustment on Lazypay outstanding dues.
I have already dropped a tons of emails on their official email address which is "wecare@lazypay.in" . And also have made lots of tweet regarding this but they didn't respond my queries. And i didn't get any response from their end.
They don't have any customer care number. Their executives do not active in space where can we register a complain regarding our issues. This is violation consumer rights.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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