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Your rights as a Consumer
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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Lazypay - Payment unsuccessful but amount debited Open
I purchased some items on Myntra app on **th August and the total amount was Rs ****. I tried to pay with the Lazypay pay later option once but it was unsuccessful and it showed that payment was declined so I completed the order by paying throu...
Sep 13, 2023 by Shristi Sengupta
Lazypay - Lazypay deducted amount without paying the seller Closed
Placed an order to Lulu via PayU from Lazypay. Transaction not processed due to incorrect credentials (despite entering the otp sent by lazypay) but Lazypay sends an invoice showing amount deducted and a fake transaction ID. Such a transaction ...
Aug 19, 2023 by Gayathree P Thampi
Lazypay - Harassing for payment for transactions not done by me Open
I am getting calls and messages from lazypay from *st August **** repeatedly onwards for the amount ****.** for transactions not done by me. I had never downloaded, nor installed the application called lazypay. So, there was no chance of shari...
Aug 13, 2023 by Yogeesh Hosahalli
Lazypay - Formal Complaint Regarding Failed Payment and Refund Issue Closed
I am writing to express my deep dissatisfaction and frustration with the recent experience I had while attempting to make a payment through LazyPay on Myntra on July **, ****. On the said date, I mistakenly clicked on LazyPay as the payment ...
Aug 01, 2023 by pushpa
Lazypay - Auto Debited EMI for a Foreclosed Loan Open
I foreclosed my Loan on **rd May'**** with Lazypay but Again an Auto - Debit was made on my Account on **nd June ****. I sent an Email to your team informing them that an Amount of INR-****(Rupees One thousand Nine Hundred and Ninety-five Only...
Jul 14, 2023 by Vandana Kurichh
Lazypay - Name mismatch error Open
half of my father's name is taken as first name and remaining half as last name along with my name. I couldn't correct this. It's showing name mismatch in KYC....
Jul 10, 2023 by Swetha S
Lazypay - Charged late fees and overdues unethically Open
I have been charged late fees by Lazypay for not paying the amount on time which is fine but I was charged late fees multiple times along with another penalty called as overdues which got added in my emi without my knowledge. I got to know this...
Jun 04, 2023 by Saurabh Adke
Lazypay - Unnecessary charges taken and no proper explanation Closed
Lazypay has charged me multiple times for a bill delayed once. The charges go against their customer policy and they haven't given me a reply yet....
May 05, 2023 by Sandeep S
Lazypay - Online Payment done but ticket not booked Closed
on ** jan i did a payment of **** on yatra.com using lazypay wallet . The payment was successfull but ticket was not booked . Lazypay transaction id: TXN********* Yatra confirmed that they have not got any payment from lazypay correspond...
Apr 04, 2023 by Pooja Solanki
Lazypay - The meesho merchant refunded my money to lazypay but they yet not transfer to my account Open
I had ordered a product from Meesho and paid through pay later app named LAZYPAY, later Lazypay debited the amount from my bank account ( debit card) before I could receive my product, then the product was returned back to the merchant of which...
Apr 03, 2023 by Rajeshri Awale
Lazypay - Lazypay Website and app not working from past 3 days how to make payment before due date Closed
payment due date is **.**.**** and I have been trying to make payment from **.**.**. Their website and app is not working consistently due to technical issue. Have mailed wecare@lazypay.in along with the screen recording attached but haven't he...
Mar 18, 2023 by pinky walve
Lazypay - They keep sending mails and messages to pay amount which I have not authorized at all Open
Hi Team, I do not use a Lazypay account at all until recently when there was some transaction of **** INR charged for me by lazypay on **th January **** somewhere at around **:** PM IST. I thought those were spam emails and messages. They sta...
Feb 18, 2023 by Chandra Surya Prakash Neelakanta Rao
Lazypay - Money deducted but service not provided Closed
My registered number is **********. I had ordered food and beverages item via bookmyshow app on **rd October ****. The transactions were made through lazypay app. Transaction IDs are TXN********* and TXN********* at **:** am and **:** am respec...
Nov 11, 2022 by Sumit Mishra
Lazypay - Account Closure Closed
I had an account with the lazypay which I requested to close in **th June ****. It was closed and the closure date was updated in the CIBIL report by **th July ****. Again on **th Sept **** when I checked my CIBIL report , lazypay account wa...
Nov 07, 2022 by Revathy R Nair
Lazypay - Applied for a loan and it get rejected but it took from my bank account Open
I saw a add and installed lazypay. Then it showed a loan offer of *lakhs I applied for a loan It showed me that i can get a loan of *lakhs It showed charges of **** for this loan I agreed to it Later my bank account has debited rupees **...
Nov 01, 2022 by Ibrahim Hasham
Lazypay - Need to forceclose lazypay xpresscash lian Closed
I have taken loan from lazypay xpresscash.Paid * emis now i want to forclose the loan as i have received cash from somewhere.Contacted the team via phone and email but they are telling me the same thing that * emis need to be paid before forclo...
Oct 10, 2022 by Jai Sejpal
Lazypay - Refund not received Open
maine irctc se ticket book kiya tha jo cancel ho gaya jiska refund irctc ki or se successful ho gaya hai ...
Oct 08, 2022 by Sajid Ali
Lazypay - Refund not received Open
maine irctc se ticket book kiya tha jo cancel ho gaya jiska refund irctc ki or se successful ho gaya hai ...
Oct 08, 2022 by Sajid Ali
I have ordered on food in swiggy on **th July amount of rs.**** through Lazypay , Lazypay debited the amount but not credited the beneficiary ,so i paid through gpay , i sent confirmation proof from swiggy( they haven't received the payment fro...
Sep 16, 2022 by Karthika B
They are not working like they agreed in first place . In last one year they keep changes the terms and conditions of there company. They charge high interest and late fees. It happen twice my amount got deducted but merchant not received the ...
Sep 15, 2022 by Anshul sharma
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