Sibaprasd ray filed complaint against The Jt-store on May 10, 2019
I booked an AC online on **.**.** from the “The JT-Store" by an amount Rs. *****/ and payment made through Credit Card ( order confirmation copy attached). I got confirmation through the mail that the product will be delivered within * to ** days. As I did not receive, I talked to customer care several times and they always told me that it will be delivered within * days. After ** days on **.**.**, I cancelled the booking and asked for a refund. I got an e-mail that it will be refunded within * to ** days but no refund was realised. Again on **.**.**, I requested for refund status and I got a mail asking my bank a/c details, I provided my bank with a/c details and got a mail that within * days refund will be done and the refund has been approved.
Still, I am waiting for a refund. Mail has been sent but nothing has happened so far.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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