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Cleartrip - Refund against my trip id

Mageshkumar KP filed complaint against Cleartrip on Jul 13, 2020

I was analyzed cleartrip refund process statement while actually cleartrip has process only for PNR of AC*PTG - rs - ****/- .

But They missing one more PNR of MG***X - rs- **,***.**/-

Same I checked with SpiceJet airline that they released the refund amount for PNR has been different date . *st PNR is AC*PTG for ** June **** month credited, *nd PNR is MG***X for *nd July **** credited to your account.

Now cleartrip has taken only *st PNR amount only for refund process.

Kindly please check with PNR number wise and Process full refund amount of *****/- of both PNR number.

Attached airline payment conformed screen shot of your reference.

Note:- team, my humble request to you. This money I will need for medical emergency purpose ( Operation ).

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cleartrip

370

Total Complaints

133

Total Resolved

35.95%

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