Upstox - Referral fee being avoided by UPSTOX

Please don't be  sub broker  or partner for upstox. as they have all the way to simply avoid paying you any referral fee at all. I opened one as being partner and referred few of my links to open an account. I was surprised that no customers were added in my account and felt some kind of wrong there. So opened one of my friends account by self using the referral link and the same , no incentive. Then when I try to call their customer care , which I came to know not even existed. And then send an what's app message to said RM. upon talking to him later , he said , as the number was in their database entered some * months back. So me being pursuing that client to open account is worthless. So if some one look for an item at one shop but other shop gives good offer and feedback and sold the item , the fee should be paid to *nd shop who sold it but to *st shop where the item was just checked.