Prashant filed complaint against Swiggy on Sep 13, 2025
I ordered a vegetarian pizza but was delivered chicken kebab instead. To make matters worse, the support ticket was closed automatically, showing a complete lack of accountability. This is a serious mistake—sending non-vegetarian food against a vegetarian order is unacceptable. My Order ID was ***************, but I received Order ID ***************.
Although the payment of *** was eventually refunded, I still want to file a complaint for the mental distress caused and the over two hours of valuable time wasted dealing with this issue.
Apology letter from company
Damages for loss and agony
2046
Total Complaints
1059
Total Resolved
51.76%

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