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Amazon.in - Received wrong product with wrong sticker from amazon.in

Anirban Chatterjee filed complaint against Amazon.in on Aug 5, 2019

I have ordered for MRF massater tyre from amazon. They have sent me an MRF Nylogrip Zapper tyre with a custom made MRF Massater Sticker fixed on it with barcodes and all. When I informed them repeatedly they are telling me they have sent me the correct product and it will not be replaced. Also, put my complaint in consumer forum online. But it seems they are sold to amazon and they even don't call me before closing my case. I have my evidence and all communication documents.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

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