Zara - Received damaged product from Zara.com

Vishwa A Bhavsar filed complaint against Zara on Jun 18, 2018

I had placed an order on Zara.com on *.*.**** , under the name of Vishwa Bhavsar. The order number is *********. The order consisted of * items out of which * was a damaged product with stains on the sleeve. I had escalated a damaged product return request via zara customer care on *.*.**** and also mailed them the product images. It has been ** days and they do not care to reply. I demand my refund of Rs.**** on the product which is unused, unwashed & with original tags intact.

The product that is damaged and i wish to return & get a refund against is the Zara printed blazer with belt - Ref ****/***

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zara

Total Complaints

Total Resolved

50.00%

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