Rapido auto Hyderabad - Rapido asking personal information
Ayeza filed complaint against Rapido auto Hyderabad on Apr 8, 2025
I have taken a few ride with Rapido, the driver charged me extra money. Which later on I have complained about it to Rapido so they refunded that amount in the Rapido wallet only. Now, I am restricted to use the wallet money only for bike rides from Rapido, which I have never taken. When I asked them to transfer that amount in my account they are deliberately asking me to share my aadhar and pan card details. And when I ask them to simply allow me to use the wallet money for a cab ride then they say that it’s not in our policy.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Sowmya Vunnam on Feb 27, 2026
Rapido auto Hyderabad – Refund given to unusable channelClosed
They deposited refund amount to rapido wallet, which is practically unusable because it can only be used for bike rides and parcel. These are services I don't use frequently and the one time I tried, no rider accept...
Muzakkir alam on Sep 2, 2024
Rapido auto Hyderabad – Package not seliveredClosed
I booked rapido to deliver my parcel from dabeerpura to bandlaguda, I didn't received the parcel and the guy switched off the phone also
Kiran Kumar Yarlagadda on Dec 20, 2023
Rapido auto Hyderabad – Amount collected twiceClosed
On **-**-**** at *:** pm I seek rapido cab for travelling from kphb Colony to Peddamma Gudi. I tried to pay through online transaction but due to poor signal, it got delayed. I thought of transactions failure I paid...
Zubair Khan on May 20, 2023
Rapido auto Hyderabad – Double payment by mistake Closed
I booked a ride on ** may **** from Golconda Fort Qazi Galli to bandlaguda royal sea pan shop i exidently paid the amount two times first auto debit from my Paytm and i exidently paid the amount from my phonepe If...
Mohammed sameer on Mar 29, 2023
Rapido auto Hyderabad – Package not delivered Closed
I book rapido bike taxi around *:**pm today **/**/****.but package not delivered to location it's over all * hours and the captain mobile is switchoff and the aap is not working the package is very important.