Loading...
Hastik zaverbhai vaghasiya filed complaint against Goibibo on Jul 11, 2019
I had purchased refundable international flight ticket worth ₹***** from Ahmedabad to Atlanta. On **th June ****, I requested the charges for cancellation and Goibibo provided me that in a mail. All charges including penalty were around ****. After * days I cancelled the ticket and then they say that this ticket is non-refundable. I was shocked that how come it be nonrefundable. I raise the concern on *rd July **** and since then I am doing follow up on my refund and they are saying that our team is working on it, please give us **-** hours. Now it’s been more than * days and still, they are saying the same. I got a cancellation mail mentioning * refund amount in it. I do have my confirmed ticket with a refundable mention on it and also have cancellation charge in an email from Goibibo. I am really in a big trouble by booking with Goibibo. Please help me by providing a refund as it is a huge amount for me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear Goibibo Team, I am writing to request an urgent resolution regarding my flight bookings made on ** October from Mumbai to Varanasi (SpiceJet) for travel on ** October. The tickets were booked for my colleag...
Hotel booking cancelled on **.**, still waiting for refund almost * month gone. Chatbot is unable to resolve, customer care long hours waiting line, application link is showing refund made on wrong upi id.
My Cathay Pacific flight scheduled for ** September **** was cancelled by the airline. As per Cathay Pacific’s policy, I am eligible for a full refund. However, I have not yet received the refund amount in my or...
I have reached out to the customer care asking for refund. They have not provided me with the refund, they opened ticket multiple times, but they closed without my consent. I have not got any resolve till now since ...
My flight was rescheduled by the airline with a more than * hour delay. I was repeatedly assured that I will get a full refund and I confirmed the same with the airline. However, Goibibo has cut my money and refunde...