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Grofers - Product Quality is worse

SANGHARSH AGARWAL filed complaint against Grofers on May 9, 2021

Grofers mothers choice basmati rice on this name grofers is selling it's own brown rice basmati rice but when I used it first time it was really bas taste and not even close to basmati and when I request to return the product and refund my money they people denied on their time rule. if it is their own brand and when product is not good what is difference with their time policy it should be informed in * days or week if any product is wrong quality it will be remain same and for this grover itself responsible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Grofers

30

Total Complaints

16

Total Resolved

53.33%

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