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Grofers - Grofers Non delivery of order

Harminder singh filed complaint against Grofers on Oct 4, 2021

I placed an order with Growers on **th sep ****, and since then the order has not been deli by Grocers  and have been reschedule for the *th time without informing me, and every time I escalate this and raise a complaint I am given assurance that the order will be delivered for sure the next time. I am fed up and want Growers to either deliver it or tell me they won't deliver it so I can cancel it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Grofers

30

Total Complaints

16

Total Resolved

53.33%

Consumer Satisfaction

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