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Italian Vega - Product order is returned but no refund recieved

Janmejaya Sahu filed complaint against Italian Vega on Nov 5, 2024

I ordered * products, a shirt and a pant from Italian Vega website on dt.**/**/****. When I tried it, I found * problems with the product. The product were short on me and the material was of polyester which was not comfortable on me.
So I placed a return on the same day when I recieved it.
After repeated followup and email chains, finally my order got picked up and till date I am not receiving my refund amount.
My emails and calls are not getting answers.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Italian Vega

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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