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Chirag Surti filed complaint against Italian Vega on Nov 11, 2024
I placed an order of gurkha pants which was * size smaller so i requested for the replacement. My order was picked from my home and I was informed that I will receive the replacement item in * business days however its more then a week I have not receivedy item the original order I placed was on October ** it's going to be a month now that I am facing problems. Their customer service is pathetic as the phone number is always switched off and they don't reply to emails. Also when we message on WhatsApp it gives option to receive a call back but no one have called back even after multiple requests.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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