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Alphaglee - Product not received

zankhana desai filed complaint against Alphaglee on Feb 14, 2019

I had ordered ionic hair brush from alphaglee on *th February ****. I even got the confirmation mail of booking the order. Today, on **th February, when I tried to contact them through mail and messenger for order status, I get no response. When I try to track my order through their website, it says order not yet shipped.
My order number is AL****. Attached herewith is the photocopy of the payment made online.

Please help me with the issue.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Alphaglee

15

Total Complaints

7

Total Resolved

46.67%

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