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Jay Makhecha filed complaint against Flipkart Online Shopping on Dec 14, 2018
Dear Sir,
I had ordered a mobile on flipkart on *th December **** with order id OD******************. The order was expected to deliver on **th December ****. Then it showed that order delivery is misrouted and it will be delivered on **/**/****. Now today they are telling that order will not get delivered as the order is misrouted. Also the order was placed during offer so **** discount was given on MRP ***** of product. Now flipkart customer care is telling that you can cancel the product and order a new one.
First of all they have holded my money for more than one week and product was not delivered. Also i am flipkart plus member then also no customer service provided. If now i will purchase the phone it will cost me ***** rs which is higher than what i ordered. I had requested to reroute again then also they are not agreeing. I would request to advise flipkart to deliver my mobile or give compensation of holding money for one week or place new order with same price.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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