Loading...
Rajesh Chaudhary filed complaint against Insaraf.com on Nov 29, 2018
I bought one dining table online from insaraf.com, order number INSF********* on **th September. cost of table was **,***.
Dining table was delivered on **th october. Table was defected and was of diffrent model so I raised compained and asked to replace it with different product. Insaraf deducted **** rupees against shipping charges despite the fact that they acknowedged their mistake of delivering a product different than what was ordered.
I selected a new prioduct and also added one coffee table and paid **,*** as a difference amount.
Its been a month now and so far I've not even received my new order ID. I keep calling them on daily basis but I never got any update about my product.
I raised one complaint with my credit card company and in turn they filed a dispute with the merchant for Rupees **,***. However, I am still in loss of **,*** which was paid initially.
I recently reached out to their CEO Mr. Ragahvendra Saraf but he also choose not to respond to my emails.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered one bed and one more item on *th of decyfrom insaraf.com which is head office is in sardarshar in churu district. In product they said they will ship my product in Two weeks but after three weeks still the...
I have ordered a dining table set with * chairs and one bench . They have not delivered the bench . They promised to deliver in one day , then one week and then * weeks . Now after * weeks they are not even pickin...
Hi, I am a repeat customer for insaraf furniture and i truly appreciate the quality of product they deliver. However, this time around when i ordered for a double bed, the courier delivered a damaged part. I was re...
I was delivered a damaged bed(broken legs) on December **, ****. After raising a complaint they sent a carpenter for fixing the bed. Carpenter himself told that this is a temporary fix and it is not going to stay lo...
Purchased product from Saraf Furniture, Solid Wood Rajasthani Charpai Bed/Single ( * ft wide x * ft Long - Inner Size ), Deep Sea Blue color. Ordered - Deep Sea Blue Color Delivered - Dark Green Color approached ...