File a Complaint against Insaraf.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Insaraf.com?
If you are not satisfied with Insaraf.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Insaraf.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Insaraf.com
But before filing a complaint, you should
a. Contact the customer support of Insaraf.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Insaraf.com - Damaged part yet to be replaced Open
Hi, I am a repeat customer for insaraf furniture and i truly appreciate the quality of product they deliver. However, this time around when i ordered for a double bed, the courier delivered a damaged part. I was really surprised to see the del...
Jan 29, 2022 by Subrat Kumar Patra
Insaraf.com - My product not delivered in their time limit Closed
I ordered one bed and one more item on *th of decyfrom insaraf.com which is head office is in sardarshar in churu district. In product they said they will ship my product in Two weeks but after three weeks still they didn’t ship when I called...
Dec 27, 2018 by Priya singh
Insaraf.com - Product not deliverd Closed
I bought one dining table online from insaraf.com, order number INSF********* on **th September. cost of table was **,***. Dining table was delivered on **th october. Table was defected and was of diffrent model so I raised compained and ask...
Nov 29, 2018 by Rajesh Chaudhary
Insaraf.com - Partial shipment delivered Closed
I have ordered a dining table set with * chairs and one bench . They have not delivered the bench . They promised to deliver in one day , then one week and then * weeks . Now after * weeks they are not even picking the call . order INSF******...
Nov 16, 2018 by Rohit agrawal
Insaraf.com - Damaged bed delivered Open
I was delivered a damaged bed(broken legs) on December **, ****. After raising a complaint they sent a carpenter for fixing the bed. Carpenter himself told that this is a temporary fix and it is not going to stay longer. As he mentioned bed bro...
Apr 15, 2018 by Modhugu Nishanth Reddy
Insaraf.com - Online Purchased Product, delivered different product Open
Purchased product from Saraf Furniture, Solid Wood Rajasthani Charpai Bed/Single ( * ft wide x * ft Long - Inner Size ), Deep Sea Blue color. Ordered - Deep Sea Blue Color Delivered - Dark Green Color approached customer care for the resolut...
Mar 30, 2018 by Dhiren Chandrakant Chheda
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