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Sagar Kurnawal filed complaint against Airtel on Aug 23, 2019
Hi Team,
I have paid my postpaid bill *** on ** Aug,**** but still it is not reflecting in my account. I called customer support but I didn't get proper answer. I raised three times request and without providing resolution they closed request. This is ridiculous.
My Mobile Number is **********.
Below are the request raised by me.
**-************* raised on **th Aug
**-************* raised on **th Aug
**-************* raised on **th Aug
My issue is not yet resolved and again last request Reference number **-************* got closed. Which was created on **/**/****
Now they opened again new request
No. **-************* on **/**/****
Please find attached screenshot where you can find the payment was done on ** Aug through Airtel Payment Bank.
This is the worst case I have seen still date. No one is bother to help me on my case. One of analyst said they will schedule a call on **th Aug but still now I didn't get a call back. I need to resolved this case on Immediate priority. Now I can't wait for more time. Already its been * days I paid bill still it is not reflecting. I need to resolve this issue with *-* hours.
Regards,
Sagar
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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