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Sirphire - Poor refund conditions

PRAVEEN AS filed complaint against Sirphire on May 4, 2026

I ordered a phone case for my Poco Xon Pro from Sirfyer.com. The price was *** rupees. However, the case I received was not satisfactory at all. Relying on the "No question asked refund" promise, I applied for a refund and sent the photos. Now, they are saying I must send it back at my own expense, and they will deduct ** rupees for delivery charges before refunding the rest. This is misleading to customers.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Sirphire

40

Total Complaints

25

Total Resolved

62.50%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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