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hathway broadband mumbai - Poor Internet Broadband Service

Havovi Dadachanji filed complaint against hathway broadband mumbai on Nov 12, 2020

I took a * month contract for BB Internet for a ** Mbps with Hathway more than a month back. Initially they supplied me with a modem-cum-router where the signal was extremely poor and there was no signal at distances less than *-* mtrs.

After repeated complaints a technician attended and installed an additional router, but despite this the average download speed never exceeds ** Mbps, and is generally around *-* Mbps. In addition the signal is very unstable and tends to disconnect at least a dozen times a day for periods varying from a few minutes to over an hour.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

hathway broadband mumbai

6

Total Complaints

4

Total Resolved

66.67%

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