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Zomoto - playing with emotions and time

Kovvada krishna chaitanya filed complaint against Zomoto on Dec 1, 2022

I have ordered * burgers from kfc at **:**pm on **/**/**** from zomoto.The estimated delivery time was ** min. The order was picked by the delivery guy in ** minutes and now the best part. he got another order(which could be avoided) which was near to him he delayed himself in such a manner that he could deliver the order which was was near to him and also took my picked up food from the restaurant ..I was hungry all the time waiting for the food ...I was waiting whole * hours for the order in the middle of the night...So unprofessional attitude from the staff of zomoto.They don't care about the human emotions at all.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zomoto

21

Total Complaints

5

Total Resolved

23.81%

Consumer Satisfaction

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