Zara - Picked up 3 items but brand denied and gave no refund
Shefali filed complaint against Zara on Dec 9, 2022
I returned * items to zara and they picked up by ecom express’s employee successfully where I received text also for confirmation, annd I have proof also of successful pickup.
I called zara multiple times, they are saying items have not reached to their warehouse they can’t do anything about it. I request you to please investigate through the same person who picked up the items on this date and contact no. From my house that day.
Because now I don’t have items nor my refund , I can’t bear this loss because of somebody’s carelessness or negligence.
can you please look into the matter as I would not let it go easily as it is about my money which I work really hard to earn.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Yash Kankariya on Jun 11, 2024
ZARA – Fake product sold Closed
I had Bought ZARA brand Cordset for my wife. The shop name is Streets Fashion, surat. They have website, instagram and whats marketing. They have stopped replying to message and calls. The product received was fake ...
KAKU CHAUHAN on Apr 14, 2024
Zara – The item was not good it got warped after using it once and twiceClosed
I bought a ribbed sweater dated **-**-**** for a little money and after using it once or twice it got ruined and was no longer wearable.
Ankita Mistry on Jan 9, 2024
Zara – Non Zara product is not getting returnedClosed
The deliver guy picked up wrong product on Jan*st,**** and delivered it back to zara. It was a non-zara product and even after repeated call and chats on customer care I am not getting any response from them.They...
Priya shukla on Sep 17, 2023
Zara – Formal pants Closed
Dear Zara Customer Service, I am writing to bring to your attention an issue I encountered with a recent purchase. On **/**/****, I bought a pair of formal pants from your store, receipt number ******/******. How...
Sara Mirza on Sep 5, 2023
Zara – Package not delivered nor amount refundedClosed
I purchased three items from Zara online, a jacket and two perfumes on *th August, **** in Hyderabad. After a week, I got a notification that apparently the order was cancelled from my end, which is not true. I call...