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Phonepe Mobile App - Phonepe worst upi

Raju Yadav filed complaint against Phonepe Mobile App on Aug 2, 2018

On * August **** i booking * tatkal ticket from irctc ticket was available and payment was done by phonepe upi but my ticket was not booked and phonepe debit my money and not sent to irctc merchant then I contact phonepe they said to me that if your money is not sent to irctc then your money is credited on * working days ok then i said my refund confirm but they we not sure if your payment is not sent to irctc merchant then only we sent your money to your bank account. then I contact irctc they said payment is not done.
My phonepe transaction id C**********************
And irctc transaction id ***************

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Phonepe Mobile App

19

Total Complaints

8

Total Resolved

42.11%

Consumer Satisfaction

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