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Phonepe Mobile App - Phonepe Account Information leak

KAMAL filed complaint against Phonepe Mobile App on Dec 3, 2018

Today I got a mail at *:** PM, that ** Rs. has been deducted from my Phonepe wallet for a mobile recharge on an unknown number..
When I checked that mail I was surprised because I didn't made this payment and money is deducted.
Now I am very worried because my other personal information is also stored on that App.

when I called to their customer care number. I did not get any satisfactory answer from their side..They just told me that I can change my password/Pin.. which I
have already did..

But How company could be such irresponsible..that they are leaking our sensitive information

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Phonepe Mobile App

20

Total Complaints

9

Total Resolved

45.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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