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DUSHYANT MAKHIJA filed complaint against Samsung on Jul 23, 2020
hy, this is rahul here. i had bought a samsung mobile financed with dmi finance. my last last installment was pending but i had cleared all my installments on ** june****. but due to some issues at your hand, i am not able to use my phone fully. it is not actually operational. i have tried to contact your staff but the service is very poor. this is the last time i am contacting you, next time i will move to consumer court. i have pinned proofs of emi payment paid through paytm and have also pinned details of my device and its tax invoive for your assistance. my policy number is DMI**********
i had been called by your personnel * times and i have wasted my * days there . at last they were unable to solve the problem and told me to lodge a complaint again. this is bullshit service of samsung. i hvae moved to consumer court. if samsung is unable to solve my problem,they must give a statement in written stating that we could not do anything. my ticket number is **********
RAHUL MALIK
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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