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Ajith J filed complaint against Axis Bank on Feb 2, 2023
Dear Sir/Madam,
I have a complaint related to Loans specific to Personal Loans for which I have an issue with Preclosure and Part Payments. My Axis personal loan account no is PPR************.
Recently I had done a part payment of ** lakhs in Chennai, Medavakkam branch towards the above said loan and As advised by the branch person, Visited Tambaram loan center on ******** to enquire about the revised EMI and tenure details.
The bank official told me that the paid part payment is currently in unadjusted state and If I foreclose the loan after the ** EMIs paid, there won’t be any charges. So, I decided to foreclose the loan and asked them to reverse the paid amount ** lakhs to my loan repayment account.
I have been asked to write a letter to send back the money to loan repayment account and I will foreclose next month. Kindly find the copy of the letter submitted in load center for your reference.
But to my surprise, I got call and SMS that paid amount is adjusted towards the loan without my knowledge. This is not agreed. I need my money back so that I will able to foreclosure my loan next month.
Thanks,
Ajith
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