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Sawant Hemant Harishchandra filed complaint against Swiggy on Mar 12, 2021
There were duplicate orders on *th September **** from my account. Order id:
***********
***********
I received only one order amounting Rs '****'. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id 'support@swiggy.in'. I sent all the details to their support mail id on *th Dec ****. Initially they acknowledge the mistake. There was no response after that. After multiple follow-ups they mentioned that they cannot do it. It was an error in their application that costed my money. Hence I'm eligible for the refund.
Kindly help...
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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