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Sawant Hemant Harishchandra filed complaint against Swiggy on Mar 12, 2021
There were duplicate orders on *th September **** from my account. Order id:
***********
***********
I received only one order amounting Rs '****'. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id 'support@swiggy.in'. I sent all the details to their support mail id on *th Dec ****. Initially they acknowledge the mistake. There was no response after that. After multiple follow-ups they mentioned that they cannot do it. It was an error in their application that costed my money. Hence I'm eligible for the refund.
Kindly help...
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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