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Novaplay - Payment Taken purchase not provided

Siddhant Dinesh Amrite filed complaint against Novaplay on May 24, 2023

Transaction ID: *******************

I made a payment on online gaming app Steam using Nova Play the amount has been debited from my account and not submitted to the online website. Steam says they have not received any payments from Nova Play. I have tried to contact Nova Play several times with no answer. Please can you take a look into this.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Novaplay

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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