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SUBODH RANDIVE filed complaint against Cars24 on Jan 9, 2021
Dear Sir,
Sub: My Baleno car DL *CL**** sold to Cars**:
On Sat, **th Dec i visited Sector **, MG Rd, Gurgaon for Car inspection & got a Quote for **,***/- which i agreed & a token of **** was paid. I was asked to provide the Bank NOC for hypothecation as well as provide receipt OR close the open challan - both of which i did on Thu, **th Dec and also delivered the car - for which another **,***/- was paid (so total **,***).
The amount of *,*** (i'm not sure how this was derived as in actual there are * challans:
a) ****/- of Golf course Road for which i provided the Court receipt too to Mr Aman
b) ***/- i'm told of Delhi which i was not aware and agreed.
Hence the amount of *,*** is yet outstanding and i'm fed up of following with Aman who doesn't respond to calls and i've got to follow up. I in fact even informed him to check with Rahul Malik - the MG Rd branch person who when delivering the car checked the RTO site along with me when i handed over the car and he too agreed that only ***/- challan was outstanding.
The amount of INR **** has not yet been paid despite lodging a complaint and the only automated revert which i get is we'll get back to you within ** hours-which too doesn't happen.
All it takes is a few minutes to check if challan is paid / not paid - as the details are available
on-line in the RTO system. This is horrible service and i FEEL CHEATED.
Yours faithfully,
SUBODH RANDIVE
+** **********
email: subodh.randive@gmail.com
D-****, *st Floor, Palam Vihar
GURGAON-******
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