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Payu Money - Payment not settled

Richa aggarwal filed complaint against Payu Money on Nov 28, 2019

I received a payment from my customer on **th November and it's been * days since I didn't receive my payment. The payment has not been settled. I dropped mails, raise tickets and from the past * days I'm receiving that our team will revert you but till now no resolution has been received. Even before this * also same thing happened. It affects my customers very badly. Not even a single response or even call has been received. My client is an advocate and filing case against this.
My transaction id is *********

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Payu Money

10

Total Complaints

2

Total Resolved

20.00%

Consumer Satisfaction

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