Club Factory App - Payment has been taken but my order is cancelled by them and my money has been debited

Medha Jha filed complaint against Club Factory App on Apr 16, 2018

I have ordered shoes and done online payment *-* days ago and now its showing that my order has been cancelled due to payment failure but transaction has been done from my account. Please help me as soon as possible regarding this.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Club Factory App

112

Total Complaints

Total Resolved

45.54%

Consumer Satisfaction

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