Club Factory App - REFUND AND PRODUCT PENDING SINCE 6 MONTHS
Satyam Parikh filed complaint against Club Factory App on Sep 17, 2020
I had ordered for a watch worth **** Rs with id SON***************** & as it was not as per expected standard as shown in photo. I sent it back by their assigned delhivery express package number, that is tracking number ************** on next day.
I chased up for Refund or the product but they said due to lockdown of COVID-** keep patience. Further, they said ask for refund from their courrier company and the seller. The delhivery express and seller said they I need to chase it up with Club Factory. I kept communication with them over their chat option on their application & they raised multiple complaint ticket #*******. They said it will be resolved in * days by highest authorities which never happened inspite of several request and it took a period of * months. Now the mobile application is closed past month and I have not recieved my money or the product.
I have all the screen shots for the product and evidence of the receipt of return, chat & multiple requests.
I need my money back can you please help.
Thanking You for your help in Anticipation
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mukesh Dubey on Apr 28, 2021
Club Factory App – Club factoryClosed
Club factory not refund my money yet after ban.
MADHURI SINGH on Dec 28, 2020
Club Factory App – I ORDER SOME PRODUCTS FROM CLUB FACTORY BUT NEVER RECEIVE THEM AND NOT GET THE REFUNDS Closed
I order some products from club factory which all cost worth of rs **** before getting ban in india but I never receive them or not even got refund till now i don't know what happen aleast they should send the produ...
Namrata Parbat on Oct 21, 2020
Club Factory App – Refund not received Closed
I cancelled my order and the refund of rs**** is in my club factory wallet and after the ban I cant access the app so I want it to withdraw the amount to my bank. But I have still not received it.
Kavita Raut on Sep 27, 2020
Club Factory App – Didn t get refundClosed
My order got canceled automatically . Status is showing "Refunding" from *thAug ****. But I didn't get my refund yet. Order number- SO************** Refund Id-. SOR*****************
Muskan Sethi on Sep 4, 2020
Club Factory App – Package not deliveredClosed
Placed order on **th June ****. Neither order delivered nor I got any refund yet