VRITTIKA SRIVASTAVA filed complaint against Zomato on Jun 17, 2019
I placed a food order through Zomato on * June **** and the payment gateway constantly failed. My account was deducted twice . Now comes the refund . . despite several emails and Zomato chat..the only reply after ** days I get is that your money never reached us and that contact your bank
Where as the bank says they do not have any credit on my account. Pls help to get my money refunded

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I registered zomato deliver partner for ***.* weeks there have no updates.Till now there can see profile under verification.They didn’t call me and they are not ready to resolve my issue
I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo
I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund.