Facebook Pixel Tracking

Cinepolis - Payment deducted from my paytm account

Jai kishan filed complaint against Cinepolis on Mar 27, 2019

I went to watch a movie at the cineplex theatre in Celebration Mall on ** March. I did my payment through my paytm wallet and the sum of Rs *** is deducted from my wallet but the operator at booking counter is denying that he hasn't received the money. I called paytm on paytm helpline no. They said the payment is done from our side. Go check and share the information from the merchant. Then I went to Cinepolis (celebration mall) and asked them for details but they are still denying the payment. I have full proof of payment (email, passbook).

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Cinepolis

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Aseem anand on Sep 12, 2017

Cinepolis – Cinepolis club points not addedClosed

I visit cinepolis regularly every now and then, and am a member of club cinepolis. As they offer, to add cinepolis club points, on every purchase of tickets, from their counter,or online website/app. From last * mon...