Cinepolis - Booking failed refund issue
Nikhil reddy filed complaint against Cinepolis on Apr 20, 2025
I paid for movie tickets at the Cinepolis application payment debited from my account but the transaction was cancelled due to their system failure. They are not responding properly in email they are just saying we are checking your issue from *month my order id:-************-*
Thousands of customers like you have trusted Voxya to resolve their issues

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Aseem anand on Sep 12, 2017
Cinepolis – Cinepolis club points not addedClosed
I visit cinepolis regularly every now and then, and am a member of club cinepolis. As they offer, to add cinepolis club points, on every purchase of tickets, from their counter,or online website/app. From last * mon...
Jai kishan on Mar 27, 2019
Cinepolis – Payment deducted from my paytm accountOpen
I went to watch a movie at the cineplex theatre in Celebration Mall on ** March. I did my payment through my paytm wallet and the sum of Rs *** is deducted from my wallet but the operator at booking counter is denyi...