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Cinepolis - Booking failed refund issue

Nikhil reddy filed complaint against Cinepolis on Apr 20, 2025

I paid for movie tickets at the Cinepolis application payment debited from my account but the transaction was cancelled due to their system failure. They are not responding properly in email they are just saying we are checking your issue from *month my order id:-************-*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cinepolis

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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