Ola foods - Payment Completed but Order Not Showing in the App

Dear Ola Foods Support Team,

I hope this message finds you well. I am writing to report an issue I encountered with my recent order. I successfully completed a payment of Rs *** through your app, but unfortunately, the order is not appearing in the "My Orders" section, and I did not receive my food order.

I am disappointed with the user experience, as the interface did not provide clarity on the order status after the payment. Therefore, I kindly request a refund of the amount at the earliest. Order Date: [Insert Date]
Order Amount: [Insert Amount]
Transaction ID: ************
Payment Method: Gpay (UPI)
Thank you for addressing this matter promptly.

Best regards,
Shruthi Krishna B **********