Facebook Pixel Tracking

Ola foods - Food Order not delivered

Sachin Singh filed complaint against Ola foods on Aug 11, 2024

I ordered * pizzas from ola food app ondc on **th August **** at around *am from Deshi Fusion Pizza, Indiranagar, Bangalore, Karnataka, ******. the order was not delivered we waited for an hour, called the delivery guy, delivery guys picked up call and said his vehicle broke and disconnected the call. Then we tried calling him again and he did not picked up even after calling several times. Then we tried to contact the pizza place, they also didn't picked up my calls. Now the ola food has zero customer support. No customer care number nothing. I am stuck whom to call and where to ask for refund. Please help me getting my money back

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Ola foods

8

Total Complaints

6

Total Resolved

75.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ishita Gupta on Aug 31, 2025

Ola foods – Delivery partner not assignedClosed

I placed an order via Ola foods at *.** pm. Its already *.** but delivery partner is not yet assigned and there is no way to contact their customer support.

Yatee shetty on Apr 20, 2025

Ola foods – Package not delivered Closed

I placed a food order through the Ola app on April **, ****, at *:** AM. The app showed an estimated delivery time of ** minutes, so I expected the order by around *:** AM. By *:** AM, the order still hadn’t arrived...

Vimarsh Shah on Jan 14, 2025

OLA foods – Food Not deliveredClosed

Food was ordered and taken from the restaurant also but not delivered to me.

Priyanshu Kumar Sharma on Jan 1, 2025

OLA foods – Item not delivered Closed

I have ordered food form ola foods but didn't recieved any item and they have marked it as delivered. I have raised a complaint but no response from there side

Namrata Paul on Aug 7, 2024

Ola foods – Refund Closed

I had ordered food from ola foods and paid the said amount through gpay. Yet after *hr when the rider was not assigned I called the restaurant and found out that the restaurant has already despatched my order. But t...