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Shashank Nigam filed complaint against Airtel on Jul 27, 2023
For the past *-* days my broadband is not working. We called up Airtel Customer Care so many times and everytime I get the same response - "Our technician will visit your place and before coming he will call you" but nobody turns back. This is really pathetic from your end. I have spoken to several customer support people - Tanuja, Ritu, Abhijeet etc..and all are giving me false commitments.
Day before yesterday, I got a message stating - "Your services are restored" but still it is of now use as it is not working. Also, attach the screenshot of it for your reference.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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