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Zepto - Paid twice

Adya A filed complaint against Zepto on Oct 26, 2025

I paid for my order via credit card once, when the delivery boy came it said order hasn’t been paid for. He told me this happened to another customer the day before. Infact this is the second time it happened to me, the first time I just applied for a refund. I had to borrow from my friend to pay the delivery boy.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zepto

63

Total Complaints

38

Total Resolved

60.32%

Consumer Satisfaction

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