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Google pay tez - Paid RsBy Google Pay to HPCL app balance deducted and 30 days passed still not get any resolution

Yogendra Singh Chauhan filed complaint against Google pay tez on Oct 19, 2019

I made the transaction of Rs ***.** on * Sep ****, from google pay to my hpcl application on my phone, balance got deducted but I didnt receive my money in my HPCL wallet app, I have raised the complaint regarding same issue they always told me to wait for reply from concern team, its already more than ** days passed. Please help to resolve my issue as soon as possible.
UPI Transaction ID# ************
From: Google Pay (Tez)
TO: cd.hpcl@icici
from: ajaychauhan****@gmail.com
Google Transaction ID: CICAgKD*z*TqfQ
Thanks in advance.
Regards,
Yogendra Singh Chauhan
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Google pay tez

9

Total Complaints

4

Total Resolved

44.44%

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