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Darshan Thakuria filed complaint against Football monk on Jul 8, 2021
I ordered for a barcelona half sleeved L sized jersey but instead they gave a full sleeved jersey.I contacted the customer service and asked them for information they told me to send the package and they will issue the replacement. But it is now one months since i returned the product and i also paid the full payment. They hardly reply to my mails,and when i call they say they will consult with the team and will let me know within the end of the day. But i recieve no information regarding my parcel.
One day i recieved a mail saying that my parcel was packed but after that day i did not recieve any tracking ID for the parcel.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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