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Rishabh Malhotra filed complaint against Football monk on Nov 4, 2024
I had ordered a INTER MIAMI (customizable) jersey on *th October ****. On **th October **** I received an email from Shiprocket saying that my order has been packed and is ready to be picked but on the Footballmonk website the order was still in processing state. I opened the tracking ID sent by the Shiprocket on *nd November **** and it was showing that my order has been CANCELLED, I contacted the customer support of Footballmonk through the email ID given on their website but they did not reply.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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