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Yashasvee Saurav filed complaint against Kwabey on May 21, 2026
I placed an order on Kwabey on ** May,****, and the order status has been stuck on “Processed” for more than a week. I have not received any tracking details or dispatch updates. I tried contacting customer support through phone and email, but the phone number is unavailable and I have not received any proper response.
I currently live in a hostel and will be leaving for my hometown within the next ** days. Due to the continuous delay and lack of communication, I may not be available to receive the order if it gets dispatched late. This has caused inconvenience and uncertainty regarding my purchase.
I request the company to either dispatch the order immediately with proper tracking details or provide a full refund as soon as possible.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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