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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kwabey?
If you are not satisfied with Kwabey, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Kwabey and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Kwabey
But before filing a complaint, you should
a. Contact the customer support of Kwabey first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kwabey - Payment made 2 times and no refund Open
I ordered * T-shirts and my order was prepaid but the delivery partner took payment saying your payment wasn’t successful even when I checked with the bank. I registered a complaint to the manager and he was supposed to return the money to me...
Sep 10, 2024 by Parthivi singh
Hello, I was scammed by Kwabey. I ordered * t-shirts for ₹*** on August **th, but received no updates. On August **th, I missed a call from the delivery person, and when I called back, he was rude and hung up. Later, the order was marked as d...
Sep 09, 2024 by Sweksha Tiwari
Kwabey - There is no status of my order Open
I have placed order on **nd , still there is no update on my order. However I tried reaching your customer care there are not bother to respond properly on call. This is *rd time I'm buying t shirts from kwabey I have never face any problems e...
Jun 27, 2024 by Bhupendra Mangilal Jain
Kwabey - Package not delivered Open
My order number is ****** placed on *th June ****.As I received it,there were fit issues ,so the package was returned with the bill and all the tags intact.The funds were supposed to get credited to the wallet but they have mentioned as quality...
Jun 26, 2024 by Nandini
Kwabey - Money not refunded Closed
I ordered a tshirt from kwabey which cost Rs*** the quality of product i ordered was not satisfied to me its printing was faded as compared to the online picture , so i returned the product. Its been two weeks but still didn't get my refund. An...
Mar 27, 2024 by Om Vanve
Kwabey - Wrong Package Delivered and returned money not refunded Open
I ordered * t shirts from the online store and made a online payment, the delivery took more than ** days and was a wrong dilevery so the t shirts wrongly sent were returned and it took **-** days more to complete the return but then the refund...
Jan 02, 2024 by Vashishth Verma
Kwabey - Change size Closed
My account is suspended for no reason And I want to exchange the size of the product but how to do if the account is suspended and there no valid email address to write ,please help what should I do ? ......
Dec 03, 2023 by Akash khanna
I ordered * oversized tees in that website My package was delivered and I request for exchange because wrongly order big size And exchange was accepted and delivery guy came and picked up the package. But from there my account was suspended...
Nov 29, 2023 by Ruban
Kwabey - Account suspend Closed
I ordered oversized tsirts * days ago now it shows my account has been suspend without any reason..... Untruthful behavior..... disappointed!!!! ...
Nov 29, 2023 by Nitin chhabra
Kwabey - I placed an order on 26 November but the website was suspended yesterday Closed
I placed an order on ** November but it's showing account is suspended what will I do ...
Nov 29, 2023 by Aditya
Kwabey - Account suspended one day after placing the order Closed
I had placed an order worth Rs*** and now one day after placing the order, when i went to check the delivery status, it shows account suspended, the support mail too does not work. I have proof of placing the order (screenshots) also i have t...
Nov 28, 2023 by Krishna Ganeriwal
Kwabey - Refund not initiated Open
I have purchased some t-shirts from Kwabey with order number *******, I didn’t liked the quality of it , So i returned. So I called them and they are saying that we can’t check any details from our end and the case has been escalated to hi...
Nov 28, 2023 by Mohd Adfar Banday
Kwabey - Order placed and account suspended for no reason Closed
I ordered * tshirts from kwabey and paid it through gpay. The order was placed. The next day I open the website to check the status, it says the account is suspended for no reason. It is not even showing any reason as to why it has been suspend...
Nov 28, 2023 by Yeshas NP
Kwabey - Didn t recive my refund Closed
I ordered in kwabey * shirt after ** day the product is not dispatched from the warehouse they said there is some issues with the pincode then i gave another pin code and the wouldn't respond then i ask for redund they cancel the order they ...
Apr 26, 2023 by Sreenath k s
Kwabey - Refund Closed
I ordered * tshirt but the size was small so i returned it to the store but they are letting me buy their product again ..i already purchased another sized but still they r letting me purchase goods they sent to the wallet from which we cant ta...
Apr 17, 2023 by Yangkee Tapak
Kwabey - Worst quality of tshirt Closed
I have ordered * t-shirts from Kwabey. I didnt liked the quality so want a refund but company is forcing me to buy product from there website only. They are not ready to refund my amount to my account rather saying that refund will b in there w...
Jan 05, 2023 by Tanima Jain
Kwabey - Package Undelivered Closed
I ordered a product in October and still not delivered ...
Dec 27, 2022 by Himanchal Nishad
Kwabey - I Want to exchange size Closed
My account is suspended for no reason And I want to exchange the size of the product but how to do if the account is suspended and there no valid email address to write ,please help what should I do ? ...
Dec 10, 2022 by Prathamesh thakkar
Kwabey - Cancelled order refund Closed
I've order three oversized t shirts from kwabey and paid the price with upi and immediately cancelled that order because the address was wrong in the order and now its been three days and i haven't got refund and I've tried to contact them thro...
Oct 25, 2022 by Aniket Wagh
Kwabey - Refund and Quality Closed
I've ordered tshirts from Kwabey a clothing e-commerce store and they have sent me a defective piece so i have returned it and they deducted the money for that. And the remaining amount sent to their websites wallet, so that you have to buy aga...
Sep 28, 2022 by Aman Dubey
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